Due to the nature of our business all sales are final. We make sure to take our time to accurately photograph each piece so that our customers have a clear representation of the type of stone they will receive. Everything at Buried Treasures is hand picked to ensure that our customers get the best quality available. Each stone is unique and comes from earth, they can have dents, fractures, cracks, bumps, ect. They may also vary in color or pattern. These unique markings contribute to the natural beauty of each stone. If you have questions on a specific item please contact us before purchasing. We take our time and put a large amount of care into packaging each item to ensure a safe trip to their new home. If for any reason there is a problem with your order please email email@example.com within 48 hour of receiving your order.